Mr. Wilson WF-11 Β· BUSINESS SYSTEMS Β· REPAIRS
For New England commercial refrigeration contractors

On 1 January the leak-repair line dropped from fifty pounds to fifteen.

Your techs have written every pound down for years. Nobody has ever added them up, and the duty sits with the customer who owns the box.

FREE Β· NO CALL REQUIREDThe Installation Pack The installation guide, the three-minute guide, refrigerant record checklist, the workflow board and the cards β€” 17 files, 19.6MB. What it takes to put this in, and what it refuses to do. Yours to keep whether or not we ever speak.

It downloads on this page the moment you submit β€” no waiting on an email. No call is booked and nothing is scheduled. If you want the free audit afterwards you have to ask for it.

THE PROBLEM

Fifteen Pounds and Counting

A customer calls in February and asks for a year of refrigerant records. Somebody in the office starts opening tickets one at a time. The numbers are all there β€” they are just scattered across two hundred jobs, and nobody has ever added them up.

HOW IT WORKS

Every step is named. The last one is a person.

This is the whole chain, in order. There is no step after the signature and no way to skip to it.

1 A TICKET CLOSES

A tech adds refrigerant and writes the pounds on the ticket, the way he already does. Nothing new to type, nothing new to learn.

2 THE POUNDS ATTACH

The pounds are read off that ticket and added to the running twelve-month total for that one piece of equipment. They land on cooler six, not on a pile.

3 IS IT COVERED

Fifteen pounds and up is covered. A unit with no capacity on file prints CANNOT CALCULATE instead of a total.

4 IT WATCHES THE LINE

The day a unit crosses fifteen pounds, the shop hears about it β€” while the leak is still cheap to chase and there is still time to repair it inside the window. Nobody in the office opens a ticket.

5 A PERSON DECIDES

The count runs on its own. What a customer is told about it, and when, is decided by somebody here who has read it first.

WHEN IT IS WRONG

Because sometimes it will be.

Every workflow gets something wrong eventually. Here is where this one does, so you can decide whether you can live with it. We would rather print ours than have you discover it.

IF THE CAPACITY IS MISSING

The line prints CANNOT CALCULATE and stops there. It does not estimate its way to a number, so that unit carries no total until a capacity is on file.

IF THE TICKET IS THIN

It never counts a pound it cannot point at a ticket for. What a tech did not write down stays off the total instead of being filled in from memory.

IF THE RULE MOVES AGAIN

Every page prints the rule version and the date that text was verified. The date is there so you can see how old the check is, not so you can assume it is still current.

IF YOU WANT THE WORD COMPLIANT

It will not print it. It counts pounds against tickets and shows how close a unit sits to the fifteen-pound line β€” it certifies nothing, and it files nothing with anybody.

WHAT COMES IN THE PACK

Everything the shop needs to decide, and to install.

17 files, 19.6MB. Yours to keep and to use, whether or not we ever speak. Nothing in it phones home, and nothing in it is a licence you have to renew.

The paperwork

The installation guide, the three-minute guide, the checklist and the catalog page.

  • 3-minute-guide.pdf
  • editorial-guide.pdf
  • checklist.pdf
  • catalog-page.pdf
The workflow

The board that shows every step in order, as one image you can put on a wall.

  • workflow-board.gif
The Big Fix card

One page that states the busywork, the fix and the number it moves.

  • big-fix-card.png
  • big-fix-animated.gif
The cards

The quote cards, sized for a feed, and the thumbnail.

  • thumbnail-16x9.jpg
  • dealer-finder-4x5.png
  • dealer-finder.png
  • five-places-4x5.png
  • five-places.png
  • ten-at-night-4x5.png
  • ten-at-night.png
The film

Its poster, captions and chapter list. The film itself plays above β€” it is not in the zip.

  • captions.srt
  • chapters.txt
  • poster.jpg
NO FORM. NO EMAIL.

Want to read the whole thing first?

Both guides are open. Take as long as you like before you decide anything.

The 3-Minute Guide

What gets checked, where a file usually breaks, and what changes. About three minutes.

Read it β†’
The Straightforward Guide

The same ground at length β€” the trade in detail, an operator talking it through, and every step in order.

Read it β†’